Here at Cosmetic Connection, our vision, mission and values statement guide us on how we treat our patients every day. We strive to provide the highest quality treatments and first-class service in a relaxed and welcoming environment.
The vision
To provide high quality, safe and ethical cosmetic treatments in Australia, supported by the provision of informative and educational content, and a streamlined patient journey from first enquiry to follow-up and beyond using integrated IT systems.
Our mission
Cosmetic Connection provides high-quality cosmetic treatments for people across Australia. We believe the cosmetic treatments are as much about how you feel as they are about how you look.
Cosmetic Connection offers comprehensive and evidence-based treatments. We seek to develop long-term clinical relationships with our patients by adopting a ‘concerns-based approach‘ to ensure that they always have access to the latest information, honest advice, and proven treatments delivered in a safe, effective and ethical manner.
We strive for clinical excellence, and work to provide guidance for our patients in an easy-to-understand way. We are leaders in making information freely available to the public through videos, graphics and written content, and are advocates for people making informed choices about their treatment.
Our values
- Safety is our biggest priority when treating you.
- Our practitioners have been hand-selected for their honest and ethical approach to cosmetic medicine, as well as their years of experience and formal training.
- A respect for your privacy and confidentiality.
- We foster a culture of clinical excellence with ongoing education and professional development for all our staff.
- We are leaders in adapting to new technology, techniques and systems where they improve and streamline your experience & result, and we make information accessible and easy to understand for you.
- We focus on creating positive experiences, with a friendly, patient-centred approach and never provide unsolicited advice.
- We are inclusive, welcoming people of all races, genders, backgrounds and beliefs without discrimination.
