Frequently asked questions

All Cosmetic Connection practitioners are qualified medical doctors and registered nurses. They all have a passion for cosmetic medicine, and take a holistic, person-centred and relationship-based approach with Cosmetic Connection patients.

Due to Australian Therapeutic Goods regulations, we are unable to discuss specific treatment options until you have discussed your concerns with us. This is to ensure a qualified medical professional can outline the options available to you before you make any decisions regarding treatment.

Cosmetic Connection’s treatments are effective long-term ways to refine your appearance and manage visible signs of ageing. While you can continue to maintain results as long as you like (subject to ongoing medical suitability), if you stop treatments, the results will gradually fade.

Most people find cosmetic treatments very manageable. Any sensation is usually brief and localised, lasting only a few seconds at a time.

Your clinician uses careful technique and works at a pace that prioritises comfort, adjusting as needed throughout the treatment. Discomfort, if present, settles quickly.

If you have specific comfort concerns, your clinician will discuss these with you before treatment.

Non-surgical cosmetic treatments are best for subtle, natural refinements.

At Cosmetic Connection, we have a balance-first philosophy. This means when designing your treatment, we consider how the changes you want will work with your facial structure.

Our goal is to achieve the results that are natural, yet noticeable, where others don’t know exactly what has changed.

Along with refreshing and refining your appearance, studies show that certain cosmetic treatments may also improve quality of life and self-esteem.

DOI: 10.1111/j.1524-4725.2010.01795.x

We understand that it is important to be aware of the treatment costs before you book. Due to Australian Therapeutic Goods regulations, we are unable to disclose pricing until you have made an enquiry with us.

We operate primarily on a fixed-price model for most of our services, meaning your treatment costs cover everything you need to achieve your desired results.

Yes. We accept payments using cash, debit, credit (including Amex), as well as Zip Pay, Zip Money, Afterpay, and Total Lifestyle Credit (TLC), giving you the freedom to make payments on your own terms.

For Zip, Afterpay, and TLC, you must have your account set-up and finances approved before your appointment.

Yes, non-surgical cosmetic treatments are considered safe. However, like all medical procedures, there are potential risks and side effects.

Choosing an experienced clinic for your treatment is one of the best ways to reduce treatment-related risks.

General risks common to most treatments include redness, swelling, and bruising.

Certain treatments have risks such as infection and skin trauma.

To minimise risks, we follow strict selection criteria when deciding who to treat, conduct a thorough clinical assessment, perform your treatment using evidence-based techniques, and provide you with clear aftercare instructions.

We also have strict follow-up protocols, so in the rare chance of any issues, you will receive the appropriate care.

Migration is a commonly discussed risk of facial volume treatments. The key facts about migration are:

1. It is rare when treatments are performed correctly.
2. Migration does not cause physical harm.
3. Migrated treatments still wear off on their own.
4. Treating migration is typically straightforward.

Severe migration is generally only seen in people who have had far too much treatment.